Troubleshooting Crashes

If you find you are experiencing frequent crashes when trying to play your game, we have put together some solutions that may help resolve t...

Troubleshooting Performance Issues

If you find you are experiencing any performance issues or frame rate drops in-game, we have put together some solutions that may help resol...

Troubleshooting Network Connectivity

In today's gaming landscape, the majority of games demand an Internet connection. Whether you're teaming up with friends, engaging in online...

How to create a DxDiag

What is a DxDiag file?A DxDiag is a tool that is used to collect information about your PC to help us troubleshoot any problems you may be h...

How to verify your game files on Steam

Verifying your game filesIf you're having issues with one of your games on Steam, whether it's glitching, lagging or crashing, it may be cau...

How to verify your game files in Epic Launcher

Verifying your game filesIf you're having issues with one of your games on Epic, whether it's glitching, lagging or crashing, it may be caus...

Update Windows

It's important to keep your Windows operating system updated. Operating systems provide fixes to possible bugs and security holes as well as...

How to perform a Clean Boot

These are official Microsoft steps for Windows 10 and Windows 11.These steps, especially for PC, can harm your computer if not done the righ...

How to create a MSInfo file

What is MSInfo?MSInfo is a tool created by Windows which gathers information about your PC and gives us a comprehensive insight into your ha...

How to repair a missing or corrupted system file in Windows

These are official Microsoft steps for Windows 7, Windows 8, Windows 10 and Windows 11.If some of your Windows functions aren't working corr...

How do I take and post a screenshot on Steam forums?

Sometimes we may need players to provide screenshots of the issue they've come across in-game or you may want to share screenshots with the ...

How to update your NVIDIA drivers

It is easy to forget to keep your drivers updated when your system is running just fine, but it is important.Driver updates fix security and...

How to update your AMD drivers

It is easy to forget to keep your drivers updated when your system is running just fine, but it is important.Driver updates fix security and...

How to set your NVIDIA Graphics Card as Default

If you are trying to play a game through the wrong graphics card on your PC, you could find that you are experiencing issues such as glitche...

How to fix UnityPlayer.dll caused an Access Violation (0xc0000005) error

UnityPlayer.dll is a DLL file that some games require for their 3D graphics content. A widely reported UnityPlayer.dll error frequently cras...

Steam: Controllers are not being detected or responding incorrectly

If you are having problems with your controllers responding correctly in Steam run games, it could be that you haven't set up your Steam cli...

My game has no sound

Should you find you get no sound from your headphones or speakers while gaming; it’s possible that you haven’t set the audio device properly...

Using DDU to perform a clean install of graphics drivers

If you are switching video cards, and you want to wipe out any trace of your old video card drivers, or you find you're experiencing some in...

How to set your AMD Graphics Card as Default

If you are trying to play a game through the wrong graphics card on your PC, you could find that you are experiencing issues such as glitche...

NAT Types Explained

What is NAT and how does it effect me gaming?Put simply, NAT (Network Address Translation), is the technology that makes your home network. ...

How to use safe mode on your Mac

Safe mode prevents your Mac from loading certain software when it starts up - including login items and system extensions not required by ma...