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Technical Support
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Troubleshooting Crashes
If you find you are experiencing frequent crashes when trying to play your game, we have put together some solutions that may help resolve t...
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Troubleshooting Performance Issues
If you find you are experiencing any performance issues or frame rate drops in-game, we have put together some solutions that may help resol...
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Troubleshooting Network Connectivity
Nowadays, most games played will require an Internet connection - whether this is to join a party with your friends, play online with others...
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Moving Out 2: Inviting your F.A.R.Ts on Steam
Moving Out 2 has arrived, bringing with it the much-anticipated online multiplayer feature! Once you've enabled Crossplay in your in-ga...
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Moving Out 2: Inviting your F.A.R.Ts on Nintendo Switch
Moving Out 2 has arrived, bringing with it the much-anticipated online multiplayer feature! This means you'll be able to team up with u...
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Marauders: Crash Solutions and Common Error Codes
__________________________________________________________________________________The first thing we would recommend when experiencing any ...
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Update Windows
It's important to keep your Windows operating system updated. Operating systems provide fixes to possible bugs and security holes as well as...
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How to perform a Clean Boot
These are official Microsoft steps for Windows 10 and Windows 11.These steps, especially for PC, can harm your computer if not done the righ...
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How to verify your game files on Steam
Verifying your game filesIf you're having issues with one of your games on Steam, whether it's glitching, lagging or crashing, it may be cau...
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How to create a DxDiag
What is a DxDiag file?A DxDiag is a tool that is used to collect information about your PC to help us troubleshoot any problems you may be h...
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Marauders: Denuvo Anti-Cheat not working
If you are finding that your game doesn't launch past the loading title and you are receiving an error for file permissions or installation ...
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How to verify your game files in Epic Launcher
Verifying your game filesIf you're having issues with one of your games on Epic, whether it's glitching, lagging or crashing, it may be caus...
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NAT Types Explained
What is NAT and how does it effect me gaming?Put simply, NAT (Network Address Translation), is the technology that makes your home network. ...
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How to create a MSInfo file
What is MSInfo?MSInfo is a tool created by Windows which gathers information about your PC and gives us a comprehensive insight into your ha...
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How to repair a missing or corrupted system file in Windows
These are official Microsoft steps for Windows 7, Windows 8, Windows 10 and Windows 11.If some of your Windows functions aren't working corr...
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How do I take and post a screenshot on Steam forums?
Sometimes we may need players to provide screenshots of the issue they've come across in-game or you may want to share screenshots with the ...
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How to update your AMD drivers
It is easy to forget to keep your drivers updated when your system is running just fine, but it is important.Driver updates fix security and...
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How to update your NVIDIA drivers
It is easy to forget to keep your drivers updated when your system is running just fine, but it is important.Driver updates fix security and...
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How to set your NVIDIA Graphics Card as Default
If you are trying to play a game through the wrong graphics card on your PC, you could find that you are experiencing issues such as glitche...
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How to fix UnityPlayer.dll caused an Access Violation (0xc0000005) error
UnityPlayer.dll is a DLL file that some games require for their 3D graphics content. A widely reported UnityPlayer.dll error frequently cras...
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Steam: Controllers are not being detected or responding incorrectly
If you are having problems with your controllers responding correctly in Steam run games, it could be that you haven't set up your Steam cli...
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My game has no sound
Should you find you get no sound from your headphones or speakers while gaming; it’s possible that you haven’t set the audio device properly...
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Using DDU to perform a clean install of graphics drivers
If you are switching video cards, and you want to wipe out any trace of your old video card drivers, or you find your game is not performing...
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How to set your AMD Graphics Card as Default
If you are trying to play a game through the wrong graphics card on your PC, you could find that you are experiencing issues such as glitche...
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How to use safe mode on your Mac
Safe mode prevents your Mac from loading certain software when it starts up - including login items and system extensions not required by ma...
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D3D: Unreal Engine is exiting due to D3D Device being lost
Have you ever received the 'Unreal Engine is exiting due to D3D device being lost' error message? According to the creators of Unreal Engine...